We are looking for a part-time, Scheme Manager who has a passion for delivering great services to our residents in Mayfield and Heathfield.
Responsibilities
* Dealing with day to day enquires relating to the scheme
* Monitoring the welfareof residents and contacting necessary agencies where appropriate
* Ensuring the general Health and Safety within the scheme and to carry out and document all Health and Safety checks
* Monitor the expenditure of the scheme budget, keeping within budgetary limitationsReceiving and processing any repair works and monitoring theirprogress
* Liaising with outside agencies and suppliers
* Managing any potential complaints (e.g. anti social behaviorcases)
* Monitoring cleaning, gardening and other contractors' performance when on site, ensuring that works are completed to a satisfactory standard
* Responsible for management of void properties, ensuringthat re-let targets are met
Candidate Requirements
* Certificate in Supported Housing, Charted Institute of Housingor equivalent(preferred but not essential)
* Knowledge of Housing Benefit/Supporting People requirements and criteria
* A wide knowledge of health and social issues that may affect our residents
* At least two years Housing experience in a similar or related field (essential)
* Ability to deal with challenging and emergency situations in a calm manner
* Excellentcustomer service and communication skills
* GCSE level C (or equivalent qualification) in Maths and English (essential)
* The ability to drive with access to your own vehicle is essential due to the organisation being multi-site across Sussex within some rural areas
Employment Details
* Employment Type: Permanent
* Hours: 25 hours per week
* Pay: £19,126.14 Annually
Additional Information
Hours of work are Monday to Friday (25 hours per week, 5 hours per day to approx. 8am 1pm).
Locations
* St. Thomas of Canterbury Court, Mayfield, East Sussex, TN20 6BQ (20 hours per week)
* Waldron Court, Heathfield, East Sussex, TN21 8NZ
Benefits
* 25 days' annual leave (excluding bank Holidays, pro rated for part-time staff)
* Contributory pensions scheme, with employer contributions
* Dedicated Employee Assistance Program (providing confidential support and advice)
* Refer a Friend bonus
* Free onsite parking available at both schemes
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