Key Results
* Support the Domiciliary Care Lead in the day to day running of a comprehensive care and support service including assessing residents' care needs and formulating care packages.
* Maintains record and consistently works in line with regulatory bodies - for example but not exclusive to GDPR, CQC, HSE, Local Authority expectations etc.
* Support the Lead in ensuring shifts are covered and worked; rota coordination; payroll; timesheets and signing off care certificates.
* Act as the 'go-to' for a variety of resident care package related queries including complex care - general customer service.
* Build and maintain positive relationships with a wide range of stakeholders across and externally to St Monica Trust.
* Support care team with care, domestic and laundry duties (complex care, meds, personal care, mobility etc.). Fulfil rostered on-call duties.
* Deputise for Dom Care Lead when required.
Skills and Experience
Communication
* Advocate culture of communication and information sharing between team members.
* May involve others in resolving and discussing mutual problems.
* Written responses presented in range of formats.
* Exchanges and clarifies technical or complex info for diverse audience.
Thinking Style
1. Analyses facts and available information to resolve varied and non-routine problems.
2. Pl...