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Company Description
Lead Security Officer Opportunity - Clitheroe
Are you passionate about maintaining a safe and secure environment?
We are looking for a dedicated Lead Security Officer to join our professional team and play a key role in safeguarding our operations.
Join our professional security team as a Lead Security Officer (LSO), where your leadership and professionalism will be recognised. In this role, you’ll oversee gatehouse operations, manage visitor and contractor access, conduct patrols and Level 1 security checks, and respond to emergencies. You’ll also support safety initiatives, liaise with clients, and lead a team of officers. You will be expected to take the lead in the gatehouse as a shift leader. Strong communication, attention to detail, and adherence to Standard Operating Procedures (SOPs) are essential. You’ll report to the Site Security Supervisor (SSS), maintain action trackers and guard tour systems, and provide regular updates. Overtime is available, especially during holidays.
Key details:
* Hours: 42 hours a week
* Shift Pattern: 4 on, 4 off - days
* Salary: £12.98 per hour
If you're ready to elevate your career, contribute to a dynamic team, and play a vital role in ensuring the safety of our clients, we want to hear from you! Apply now and seize this rewarding and challenging opportunity in the heart of Clitheroe.
Job Description
* Monitor employee work levels and coach staff as required
* Train, motivate, and mentor security staff in your team
* Access Control – visitor and contractor management
* Apply basic report writing skills and monitor a range of internal communications
* Conduct basic investigations
* Enforce rules
* Conduct physical patrols and electronic surveillance
* Respond to alarms and emergencies until relieved
* Provide customer service and engage in public relations
* Monitor and supervise systems in the control room / gatehouse
* Program and deprogram access cards
* Maintain records of duties and actions on the Team database and keep the SSS informed
* Familiarize with all Site SOPs and policies and strictly adhere to them
* Maintain good site knowledge to support daily operations and emergency responses
* Be a team player, maintain good relationships with colleagues and stakeholders
* Monitor and supervise control room systems
* Carry out duties similar to front-line security officers
* Lead security staff and ensure company standards are met daily
* Conduct investigations as needed
* Ensure all communications from the SSM and client are forwarded and understood
* Ensure new policies and procedures are read, understood, and followed
* Investigate and resolve minor system problems
* Conduct regular building tours, patrols, and inspections
* Oversee and manage conflict situations, de-escalate, and report accordingly
* Assist with team building activities
Qualifications
* SIA licence
* 5+ years security experience
* Strong written and verbal communication skills
* Proficient in MS Office (Outlook, Teams, Excel, Word)
* Protection Officer Certificate
* Emotionally intelligent
* Knowledge of electronic security systems (Access Control, VS, Fire Alarm systems, etc.)
* Minimum grade 12 education or equivalent, with knowledge of the Criminal Code and safety regulations; experience in a multi-tenant environment preferred
* Certificates in First Aid, CPR, AED, CPO/CSSM, CPTED Level 1 & 2, NVCI (or equivalent), de-escalation, and customer service are advantageous
* Excellent interpersonal and communication skills with a proactive problem-solving approach
* Conflict de-escalation training preferred
* Computer literacy in Windows environment
* Ability to work under pressure and apply initiative
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