Service Manager
Full-Time - 40 Hours Per Week
Salary: £30,000 per annum
Location: Great Ellingham, Norfolk
A exciting leadership opportunity is available at a residential care service set within the Norfolk countryside. The service supports adults with learning disabilities, autism, and complex needs, offering tailored one-to-one support in a vibrant and inclusive environment.
Residents enjoy a wide range of activities including gardening, outdoor recreation, and social engagement in purpose-built communal areas. The setting encourages personal growth, skill development, and meaningful participation in everyday life.
About the Role
The Service Manager plays a vital role in ensuring the wellbeing and safety of residents and in leading a team of support staff. This position requires a proactive and compassionate leader who can inspire and guide others while maintaining high standards of care and compliance.
Key responsibilities include:
Developing and reviewing person-centred support plans and risk assessments
Conducting audits and overseeing documentation and financial systems
Managing schedules and providing direct support to the service
Acting as a liaison for residents, families, and staff
Participating in management meetings and representing the service externally
Ensuring secure and compliant data handling
Supporting staff development through supervision, appraisal, and training
Addressing concerns and contributing to resolution processes
Promoting safe working practices and conducting health and safety assessments
Upholding regulatory standards and legislative requirementsCandidate Requirements
Experience supporting adults with learning disabilities and/or mental health conditions
Minimum Level 3 qualification in Health and Social Care, with a commitment to achieving Level 5
Proven experience in team management, including rotas, appraisals, and disciplinary procedures
Strong leadership and motivational skillsBenefits
Career progression within a supportive and growth-oriented environment
Paid training and access to recognised qualifications
Inclusive workplace culture that values diversity
Wellbeing support and resources
Financial flexibility tools and reward schemesIf you are ready to take on a new leadership role and contribute to a service that makes a real difference, click apply now