Do you enjoy turning complex incident data into clear insights that help shape fast, effective responses during national disease outbreaks and emergencies? Are you motivated by supporting frontline readiness, working across teams to strengthen preparedness, improve processes, and keep critical operations running smoothly? If so, we would love to hear from you! APHA is a brilliant place to work where our people feel valued, have a voice and can be their authentic selves. We value difference and diversity, because it helps us be more innovative and make better decisions. We are dedicated to being an inclusive employer, offering equitable opportunities for all individuals. Our goal is to build a diverse workforce, and we hope to attract applications from all backgrounds and underrepresented groups. We have an exciting opportunity for a Resilience Support Officer to join our Contingency Planning Team. The Contingency Planning Team is responsible for developing our Agency’s readiness and capabilities to deal with the management of exotic disease outbreaks, other incidents, emergencies and disruptive events that impact the business or its stakeholders. Through effective planning and collaboration with other areas of the Agency, operational partners and stakeholders, we ensure that APHA is prepared to mount and sustain an appropriate response to any outbreak of exotic animal, plant or bee diseases and pests, as well as other incidents impacting on animal health or welfare, such as severe weather, floods or major contamination incidents. The role involves a wide range of work including, but not limited to, the following: Data and Reporting Designing and delivering high-impact management information reports to support outbreak readiness, response effectiveness, and Agency-wide decision making Collating, interpreting, and reporting operational and incident-related data, ensuring it is timely, accurate, and aligned with the needs of senior management and partner organisations. Providing analytical and logistical support during emergencies, which, on some occasions, may also require working unsocial hours (utilising overtime provisions). Stakeholder Engagement Engaging with stakeholders and operational partners, facilitating robust data exchange and strengthening analytical capability across teams. Engaging and providing support with lessons identified through exercises, training, and workshops, to drive improvements to incident reporting, analytics, and operational readiness. Working closely with the Contingency Planning Division's Senior Leadership Team and Senior Resilience Managers, embedding robust reporting structures into everyday operations. Operational Support Supporting and advising UK policy and response teams by providing structured information flows, dashboards, and reporting templates to enable real-time decision support. Providing secretariat support to the National Disease Control Centre. Managing shared inboxes, coordinate meetings, and track actions and decisions while triaging emails to prioritise urgent matters and maintain team awareness. Support incident managers and coordinate the administration and logistical support to the incident manager when required. Continuous Improvement and Readiness Contributing to operational policies and process development, especially updating operational manuals and reporting guidance. Contribute to the development of readiness and capability to deal with outbreaks of exotic notifiable diseases of animals, plants, and bees, and with other incidents and emergencies affecting the Agency. Promote process improvements and share best practices. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .