The Cloud Foundational Services (CFS) Product Line, a part of Infrastructure Platforms, acts as the focal point across all of JPMC's cloud capabilities. It provides the central suite of tools and APIs that manage access to public cloud capabilities in a secure and compliant manner, defines the developer experience to bind cloud resources into a coherent ecosystem and, in partnership with both Enterprise Technology Product Lines and Lines of Business, drives the adoption and best practices for the implementation of cloud capabilities.Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.As a Product Delivery Manager in CFS, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
1. Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
2. Participate in defining the product component roadmap and backlog
3. Liaising with customers and internal stakeholders to refine requirements, understand priorities and provide feedback on delivery timelines
4. Participating in the quarterly planning process with engineering teams
5. Refine features requests in collaboration with engineering and collaborates
6. Effectively manage timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
7. Lead data driven innovation to optimize end to end delivery lifecycle
Required qualifications, capabilities, and skills
8. Equivalent expertise in product delivery or a relevant domain area
9. Strong understanding of delivery and a proven track record of implementing continuous improvement processes
10. Experience in product or platform-wide release management, in addition to deployment processes and strategies
11. Effective communication and team building skills
12. Understanding of Public Cloud Providers and Capabilities (AWS required, Azure & GCP desired)
Preferred qualifications, capabilities, and skills
13. Proficient knowledge of the product development life cycle, design, and data analytics