Hartley Wintney/Farnham
Full or part-time considered
£23, £24,375 p.a. pro rata 37.5hrs
The first point of contact for patients in our
Hartley Wintney & Farnham
clinics, you'll be a warm, welcoming, professional ambassador for the clinic.
A day at the clinic will include:
* Effectively and professionally supporting our patients, assisting with enquiries via email and telephone accurately.
* Redirecting queries.
* Scheduling and confirming appointments, ensuring efficient patient flow.
* Keeping up to date with clinic process and policy changes.
* Maintaining patient records accurately and securely.
* Covering the reception desk, taking payments.
* Being discreet and sensitive, allowing our patients to feel at ease while guiding them through our services.
* Helping implement new ways of working to improve the patient experience and efficiency of service.
* Acting as a chaperone if necessary.
* Daily light cleaning tasks.
Your skills will include:
* Experience working in an administrative position, ideally within a similar industry.
* Excellent communication and customer service skills.
* A high standard of written English
* The ability to be flexible with working hours and location (see below for further details).
* Basic GDPR awareness.
* Being able to work independently as well as within a team.
* Being very comfortable with technology and different types of software.
* Being highly organised and able to manage your time effectively.
* Most importantly, a positive, 'can do' attitude and a willingness to learn.
Benefits:
* A supportive and friendly work environment where everyone is valued
* 28 days' holiday (inc bank holidays) pro rata
* A day off for your birthday
* A duvet day
* Employee discount on medical and aesthetics services
* +1 day of annual leave for each year with the clinic
* Company pension
You will be working at both our Hartley Wintney & Farnham clinic locations with one later session (until 8pm) per week and one Saturday session (9am-2pm) on a rota basis but no more than once a month. It is essential that you are able to reliably commute to both locations. For part-time applicants, approximate minimum of 15 hours per week.
This is a fantastic opportunity to join our small, friendly and supportive team. The Female Health Clinic provides excellent, well trusted perimenopause and menopause care for women, treatment for PCOS and unbalanced hormones in young women and andropause care for males. We also offer a private GP service and a popular medically based aesthetics offering.
Our highly experienced practitioners are experts in their field, and our friendly, supportive and encouraging team make it a joy to work here
We pride ourselves on providing exceptional care and service, reflected in our consistently high satisfaction rating of 99% and sometimes above, from our happy patients.
To apply, please send your CV with a short covering statement in the email to:
Applications will only be considered by candidates who send in a CV, covering statement and confirm that they are able to reliably travel to both clinic sites.
Education:
* GCSE or equivalent (preferred)
Experience:
* Medical Receptionist: 1 year (preferred)
Work location: In person
Application deadline: 14th October 2025