Housing Assistant
Barnet and North-East London
Permanent, full time (37.5 hpw)
Pay £13.85 per hour, (Salary £27,082 per annum) plus great benefits including Health cash plan!
Home, a place where you belong
This is a great job opportunity to join Home Groups awesome housing team in Barnet and North-East London. Youll be the face-to-face customer support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you!
Typical day
Getting to know our communities through visibility on the estates engaging with customers.
Supporting our housing managers to look after their patches, improving our local neighbourhoods.
Youll support with tasks such as managing our voids processes which includes liaising with local authorities, estate inspections, engaging and meeting with contractors on site.
Youll carry out and record the routine safety and compliance checks in our buildings and communities.
Youll also manage the admin updating records, ordering, and arranging payment for works to be done.
Youll go home every day knowing that you have helped change our customers lives for the better, here, working for one of the Top Ten Great Places to Work in the UK!
You bring
An appreciation that this is a role where youll spend much of your time lone working in our local estates.
A self starter attitude, youre proactive and well organised, able to work on your initiative.
A real passion for delivering excellent customer service and a genuine desire to help your customers.
Confidence working collaboratively with colleagues in other parts of the business and external partners
An understanding of housing management, housing law and universal credit would be ideal, but theyre not deal breakers!
The ability to use technology to navigate our systems and update customer records
We cannot offer sponsorship for this role.
Whats in it for you?
34 days leave, pro-rated (including bank holidays and a me day)
Paid time off for volunteering
MatchingPension contributions (up to 7%, with life assurance of 3x Basic Salary)
Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
Career path with development and an excellent training package
Excellent benefits and rewards including supermarket discounts and travel expenses
Colleagues really matter to us, thats why were the10^thBest place in the UK for Wellbeing.
Our team
Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. Youll join Jackie's team, who come from different walks of life and are here to support you as you make yourself at Home!
Job details
To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage!
This is a hybrid role and in an average week, youll spend 4 days working from our communities in Barnet and North London. We have offices in Rayners Lane Harrow and Douglas Bader Park, Hendon and Liverpool Street for you to work from.
Although youll spend time in our neighbourhoods, we do get together regularly, we spend 1 day in the office at Liverpool Street, London and 4 days working from home, other offices or in the community.
We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that youll be able to shape your own diary.
Youll need a Standard DBS check done, we pay for it.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work !
Find out more
Click APPLY NOW to see ourCommunity Housing Assistant job description, find out about us and for help to apply. Sometimes we close a job early, so dont delay or you might miss out.
Finally, do let us know if theres anything we can do to help you shine in our process by making reasonable adjustments at
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