Join Our Team as a Technical Solutions Engineer, HVAC!
Location: Wimbledon office / Hybrid
Contract Type: Full-time, Permanent
Are you ready to take your career to the next level? As a Technical Solutions Engineer, you will play a pivotal role in our Data Centre Sales and Project Management teams. This is not just a job; it’s an opportunity to make a significant impact on our operations and customer satisfaction!
Your Mission
In this role, you will be the primary post-sale contact, ensuring smooth order processing and effective coordination with Carrier factories and third-party suppliers. Your proactive communication will guide customers through the delivery lifecycle, making you a key player in our UK&I Data Centre business unit.
What Will You Be Doing?
You will connect customers directly to Carrier’s UK&I Data Centre team, supporting both standard and complex orders while ensuring seamless project delivery. Your responsibilities will include:
* Assisting the Sales team with customer inquiries and tender bids.
* Engaging directly with clients, consultants, and designers to produce detailed and accurate selections.
* Managing the end-to-end post-order process from order receipt to delivery.
* Reviewing and approving Technical Submittals with the Project Management team.
* Being the main point of contact for customers post-sale, providing clear and proactive communication.
* Supporting the Project Delivery Team to ensure seamless execution from order intake to final delivery.
What We’re Looking For
To thrive in this role, you should have:
* Proven experience in a technical sales or project delivery role, particularly in HVAC or building services.
* Experience supporting multi-disciplinary teams, including customer care, sales, and project delivery.
* A strong understanding of tender inquiries, product selections, technical submittals, and post-order processes.
* Excellent stakeholder management skills, with the ability to influence across functions.
* Outstanding communication skills, capable of handling escalations and complex customer situations.
* Strong organizational and decision-making skills, with the ability to manage multiple priorities in a fast-paced environment.
What Can We Offer You?
We believe in rewarding our team members! Here’s what you can expect:
* Competitive base salary
* 15% bonus (paid quarterly)
* 25 Days Holiday + bank holidays
* Holiday purchase scheme
* Company pension scheme
* Career progression opportunities – we love to nurture talent from within!
More About Us
Carrier is the world leader in high-technology heating, air-conditioning, and refrigeration solutions. With over 100 years of proven innovation, we are dedicated to solving global challenges and driving new industries. Our mission is to be the first choice for heating, air-conditioning, and refrigeration solutions worldwide, making the world a better place to live, work, and play.
Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other federally protected class.
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