About the Role
As a Patient Liaison Officer, you will:
* Manage referrals via e‑RS and email, ensuring complete and accurate patient onboarding.
* Coordinate triage calls, assessments, and follow-up appointments.
* Provide technical and administrative support during virtual consultations.
* Process and distribute clinical reports using EMIS and Hero Health.
* Support titration scheduling, liaise with GPs, and manage aftercare communications.
* Be the first point of contact for patient queries, offering clear, compassionate guidance.
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