XBP Europe is an innovative, forward-thinking provider of bills and payment process solutions. Leveraging an EMEA-wide footprint and proprietary technology and services, we are backed by decades of industry-relevant experience.
Bills and payment processes are increasingly omni-channel and paperless. That’s where XBP Europe comes in. Our offerings enable seamless workflows and frictionless transactions. XBP Europe combines physical documents, digital data, and instant messaging to help organisations work smarter. As part of that, we help to gather, process, and refine valuable data for use in decision-making.
Our digital transformation solutions enhance efficiency, cash flow, and end-user experience. We serve a growing client list throughout Europe.
Job Description
Title: Processing Clerk
Location: Harlow, GB-ESS, CM19 5QS
Job Type: Part Time
Shift timings: Mon - Fri: 5 am - 11 am
Work Mode: Onsite
Job Purpose
To maximize the efficiency and profitability of the business by providing timely resolution of all customer needs and requirements
Key Accountabilities
* To achieve all daily deadlines, productivity, and quality targets
* To perform call handling, documentation processing, and data entry tasks in an accurate and timely manner
* To quality check all aspects of prep work and data entry
* To complete daily production figures
* To perform administrative/clerical tasks as directed
* To achieve the hourly productivity targets set
* To achieve set quality targets in all areas of work
* To achieve set productivity targets in all areas of work
Health and Safety
* The role holder will be responsible for working in accordance with any and all health and safety requirements and must report any dangerous or potentially dangerous activity, whether carried out by them or someone else, to their line manager or the HR department.
Business Security & Confidentiality
* All employees have access to highly sensitive data; therefore, the employee is required to notify their line manager or HR department of any activities that may put the security or confidentiality of any material in jeopardy.
Additional Accountabilities
* To perform ad hoc. duties when required
* Any other reasonable activity as requested by a member of line management.
* The employee is required to undertake any task for which they have been trained, and have a suitable qualification
Equal Opportunities
XBP Europe is committed to creating a diverse environment. Qualified applicants will be considered for employment without regard to their characteristics or preferences. We provide equality, fairness and respect for all in our employment, whether temporary, part-time or full-time. We oppose and avoid all forms of unlawful discrimination including those known as protected characteristics.
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