Job Description
Role: Head of Quality & Impact
Location: Flexible working with 1 day a week in London
Salary: £42,000 – £50,000 per annum
Contract: Full-time, 12-month FTC (potential for permanent)
The Opportunity
Civitas Recruitment are delighted to support a great UK Islamic Charity with their search for a Head of Quality & Impact. This pivotal role will ensure the Charity’s grant-making and support programmes are implemented effectively, continuously improved through rigorous evaluation, and underpinned by quality assurance and demonstrable impact.
Key Responsibilities
• Design and implement evaluation frameworks across all programmes
• Lead internal and commission external evaluations
• Oversee programme audits, ensuring alignment with SOPs and Sharia compliance
• Manage a Quality Assurance Officer and support programme teams with monitoring tools
• Produce actionable reports and contribute to the Charity’s annual impact reporting
• Act as a supportive partner to teams, promoting a culture of learning and reflection
The Candidate
We’re looking for a proactive and analytical professional with:
• Strong experience in monitoring, evaluation, and quality assurance
• Proven ability to produce impact reports and work across diverse stakeholders
• Knowledge of evaluation methods (qualitative and quantitative)
• Experience in the UK welfare or poverty sector is desirable
• Experience in cash transfer programming and an understanding of Zakat is a plus
If the role sounds of interest and you feel like you meet the criteria, please apply immediately or contact Syed at Civitas Recruitment for further information.