Increased rates of pay for unsocial hours (some weekend and evening work) as set out under the Agenda for Change (AfC) guidelines. Working at Crisis Line/111MH Option: You will be joining a friendly, supportive and dedicated team responding to Sussex-wide callers. The service is free and is available to anyone of any age who is concerned about their own mental health or that of a relative or friend. This includes carers and healthcare professionals. The Sussex Mental Healthline is staffed by a team of experienced mental health clinicians and operators. Although we are not a counselling service, all our staff will listen and help callers to identify and clarify their immediate problems and to explore ways of coping or suggest alternative avenues of help