Job Description This role is part of the newly formed Fundraising Operations department, and you’ll work alongside a collaborative group of professionals dedicated to improving processes and ensuring smooth operations. Join us and make a difference in how we engage with supporters, manage our fundraising products, and deliver exceptional services. The Fulfilment and Support Coordinator will play a crucial role in supporting the delivery of fundraising products and campaigns. You’ll work closely with both internal teams and external suppliers to ensure operational processes run smoothly and fundraising income is maximized. By streamlining operations and enhancing quality control, your work will directly impact Marie Curie’s ability to raise funds and provide critical services to those in need. Main responsibilities: Coordinate the operational processes for fundraising campaigns, ensuring data management, product delivery, and reporting are executed efficiently. Manage relationships with external suppliers (fulfilment houses, print suppliers) to deliver high-quality products and materials. Collaborate with product owners to capture operational requirements and deliver solutions that enhance campaign performance. Conduct quality control checks to ensure accurate orders and high-quality products. Provide training on software systems and equipment handling to internal teams. Identify and implement process improvements to enhance overall efficiency and effectiveness. Support the creation of best practices in project management and process development across the Fundraising Operations team.