Role: Full-time Hours: 40 Hours per week to be worked over five days out of seven on a rota basis Reporting to: Regional Manager Location: Arndale Shopping Centre, Voyagers Walk, 1st Floor. ABOUT US: White Rose is a registered UK charity retailer founded in 2010 by two Nottingham Trent university students to support the work of Aegis Trust. Aegis is a UK registered charity, that aims to prevent prejudice and resolve hate fuelled violence and mass atrocities through peace building programmes in communities worldwide. White Rose support Aegis by selling handpicked, high quality, pre-loved fashion and accessories in our stores across Nottingham, Newark, Beeston, West Bridgford, Sheffield, Derby, Leicester, Manchester and Leeds. 100% of the profits generated by White Rose goes to support the work of the Aegis Trust. OUR MISSION: Our purpose here at White Rose is to redefine high street fashion with a positive impact on the planet and humanity, reducing the environmental impact of fast fashion, whilst funding peace building worldwide. OUR VALUES : We are innovative We are sustainable We are collaborative We are compassionate What you'll be doing: You'll be responsible for leading the store, increasing our customer base, inspiring a team including volunteers and delivering on expected sales targets by: Driving the Business – Knowing your local marketplace and able to take personal responsibility of driving the day-to-day performance of the store. Have a high level of visual merchandising skills to continually raise the standard of the store presentation. Customer Focus – Ensure everything you and your team do, puts the customer first. You’ll coach the team on what great customer service looks like. Passionately promote our brand through your community, customer base and store social platforms. Leading & Inspiring the Team: Able to provide coaching to the team by demonstrating flexibility with leadership style. Manage the Operation: To keep the store compliant with legislation, H&S and company procedures, ensure the store is safe and a great experience for all. Build strong partnerships - communicate effectively with stock to store functions to ensure right stock, right place, right time. Promote sustainability and our charity The Aegis Trust: Ensuring the store is utilised fully to promote the charity to all colleagues, volunteers and customers through effective communication and supportive materials provided and utilising your own passion and empathy for the cause. What you'll bring Previous experience in a retail management role is essential. A passion for sustainability and doing our bit for the planet. A resilient, positive, self-motivator. Competitive and sales driven. A passion for fashion, brands, and trends. Excellent customer service skills. A creative flair for visual merchandising. The ability to build and maintain positive working relationships with a variety of people. Confident in working on your own initiative. A strong communicator with excellent organisation skills. What you'll get: 25 days annual leave plus bank holidays Company funded Professional Training and Qualifications Employee Assistance Programme Company Sick Pay Staff discount Telephone GP & Private Prescription Service Long service and birthday gift Access to 1000's of Benefits and Discounts through WR Rewards. Access to health and wellbeing perks Health Cash Plan option - claim costs back for dental, optical, therapy etc. We intend for White Rose to be a safe space for all. We therefore reserve the right to require successful candidates to undertake a satisfactory DBS (Disclosure Barring Service) disclosure for any position with us. We’re committed to an inclusive culture where everyone can be their authentic selves and reach their potential. We actively encourage applications from people of all backgrounds. If you need any adjustments, please let us know.