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Support worker

St Albans
Support worker
£25,857 a year
Posted: 17h ago
Offer description

Adult Homelessness Support Worker - Martin House & Hatfield Road Do you want to make a real difference in people’s lives? As a Support Worker, you’ll help adults experiencing homelessness overcome challenges like mental health issues, substance misuse, and unemployment. Your support will empower them to build life skills and move towards independent living-typically within two years. You will work across two services that provide medium to high levels of support, and your work will be essential in creating a safe, stable, and empowering environment: Martin House - Offers 16 self-contained flats with shared gardens and communal spaces - ideal for building trust and motivation through creative engagement. Hatfield Road - A smaller, more communal setting for five male residents, requiring a flexible, hands-on approach. Both services provide medium to high support, and your role will be key in creating a safe, stable, and empowering environment. Key responsibilities: Assess needs and develop personalised support plans Promote independence through life skills such as cooking, cleaning, and budgeting Follow and contribute to risk assessments and management plans Support aspirations and help individuals achieve their goals Engage with residents in a variety of ways, including creative and informal approaches Support individuals to attend appointments and access external services Deliver trauma-informed support that recognises and responds to individual experiences Carry out regular building checks to ensure safety and securityWorking hours: This is a full-time position (37.5 hours per week) worked on a rota basis. You will mostly be working independently, with shifts spread across weekdays and weekends, including a mix of early and late starts: Early shift: 7:00am - 3:00pm Late shift: 2:00pm - 10:00pmAbout you: We are looking for someone with experience in the care or support sector, who brings a can-do attitude and a genuine desire to help others thrive. You will also need to: Communicate effectively and adapt to different needs and preferences Be flexible and reliable, able to work shifts including weekends and bank holidays Work well as part of a team and independently Be committed to equality, diversity, and person-centred care Hold a full UK driving licence, and have access to a vehicle for work as well as Business InsuranceWe will support your development with a structured induction, comprehensive training, and the opportunity to gain an accredited vocational qualification. Hightown Benefits: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service £25,857 pa / 37.5 hour per week contract (£13.26 per hour) Workplace pension scheme and life assurance of three times your annual salary Mileage paid for car usage Fully paid DBS Annual bonus based on satisfactory performance Monthly attendance bonus and annual salary and cost of living review Ongoing professional development and training to help you deliver outstanding support Employee assistance helplineAppointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks. We are an Equal Opportunities & Disability Confident Employer

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