Posted: 5h ago
The role
Salary: £25,000 - 37,000 per year Requirements: Experience designing digital products with a strong user-centred approach Proven ability to map and optimise end-to-end customer journeys Experience working within agile product and technology teams Portfolio demonstrating UX design, problem-solving and customer-focused outcomes Strong understanding of UX, interaction design and information architecture Proficiency in creating user flows, wireframes, prototypes and journey maps Experience with modern design tools, particularly Figma Knowledge of accessibility and inclusive design principles Ability to use customer insight and data to inform design decisions Strong communication and stakeholder management skills Collaborative, proactive and committed to continuous improvement Experience designing consumer-facing digital products Exposure to SaaS, PropTech, FinTech or LegalTech environments Experience working across B2C and/or B2B2C customer journeys Familiarity with design systems and component libraries Responsibilities: Design intuitive, accessible digital experiences across web and mobile channels Create user flows, wireframes, prototypes and polished UI designs Turn complex requirements into simple, effective customer journeys Partner with Product and Engineering teams from discovery through delivery Identify and prioritise opportunities to improve the customer experience Design connected journeys across key customer touchpoints Balance customer, business and regulatory needs in design decisions Measure the impact of UX improvements through feedback and user behaviour Technologies: Figma Support Mobile Web UX UI Design More: We are InfoTrack, a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class service to people buying and selling homes. As our market share continues to grow, we are expanding our Product and Design teams to create intuitive, engaging and user-friendly experiences for consumers. We are bringing together multiple platforms to create the UKs leading legal services companion app, serving around 2 million users and transforming the way consumers engage with legal services. This role is based in Leeds with hybrid working available after probation, and we offer a competitive salary, performance-related bonus, annual reviews, and a wide range of benefits including private health insurance, flexible working, generous leave, wellbeing support, and regular team and social events. last updated 25 week of 2026
