Company Description
Kurdish Housing Association is a small, community-based organisation in North London, working to provide safe, affordable housing and support services to a diverse tenant base.
We are seeking a committed, proactive, and community-minded
Housing Officer
to deliver high-quality housing management services, with a strong focus on customer service, tenant engagement, and operational efficiency.
Role Description
This is a full-time hybrid role for a Trainee Housing Officer based in London, with the flexibility of some work-from-home arrangements. The Trainee Housing Officer will be responsible for assisting with tenancy management tasks, addressing anti-social behavior issues, providing housing management services, and delivering supportive housing. Daily tasks will include handling tenant inquiries, maintaining tenant records, and supporting senior officers with various administrative duties.
Qualifications
* Skills in Anti-social Behaviour and Tenancy Management
* Proficiency in Housing Management
* Strong Communication and customer service skills
* Experience or interest in Social Housing
* Excellent organizational and time management skills
* Ability to work both independently and in a team
* A background in social services or community housing is a plus
* Relevant academic qualifications in Housing, Social Work, or a related field
* Ability to speak Kurdish or Turkish is desirable