Operations is the driving force behind Amazon. This key service of our business allows us to fulfill and ship orders efficiently so that our customers receive their items on time. As a Change Manager, you will ensure that your site functions perfectly to meet the demands of our customers. You will take on a number of projects across our network to drive productivity.
Key job responsibilities
1. Lead process improvement projects, engaging stakeholders, and aligning goals
2. Oversee and manage the site’s investment and process improvement budgets to drive impactful enhancements
3. Lead the site’s Non-inventory Supplies and Waste Management team
4. Collaborate with the Leadership Steering Committee to prioritize and implement improvement initiatives
5. Foster a culture of continuous improvement through root cause analysis, Standard Work, 5S, and Andon
A day in the life
You will work in one of our sites, ensuring it is as productive as possible. Your main task will be the governance of ongoing site changes and compliance; you ensure the site understands, accepts, and implements all changes from global and EU initiatives. You will lead a team of Non-inventory Supplies and Waste Management and report to the site’s senior leadership.
BASIC QUALIFICATIONS
* A degree
* Proven experience in quality management and process optimization, ideally in manufacturing, production, or logistics
* Experience communicating with a wide range of stakeholders, including peers and management
* Significant experience using data and business writing skills to influence decision-making
* Advanced proficiency in verbal and written German and English
PREFERRED QUALIFICATIONS
* Knowledge of a statistics program (e.g., Minitab) and SQL
* Knowledge of project management tools (e.g., Asana, Playbook)
* Experience in customer fulfillment operations is an advantage
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to learn more about how we handle personal data.
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