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Outbound customer service advisors / telemarketing executive

Birmingham (West Midlands)
Adecco
Outbound customer service advisor
Posted: 23 August
Offer description

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Outbound Customer Service Advisors / Telemarketing Executive, Birmingham


Client:


Location:

Birmingham, United Kingdom


Job Category:

Other


EU work permit required:

Yes


Job Reference:

2fb5543d2e25


Job Views:

70


Posted:

12.08.2025


Expiry Date:

26.09.2025


Job Description:

* Role: Engage with customers over the phone, providing outstanding service and resolving queries or concerns.
* Book appointments for sales reps to attend site.
* Build strong relationships with customers, ensuring their needs and expectations are met.
* Work collaboratively with the team to achieve targets and deliver exceptional service.
* Utilise excellent communication skills to convey information effectively and professionally.


What's in it for you:

* Competitive hourly rates ranging from £12 to £14.
* Full-time working pattern, providing stability and consistent hours.
* No driving required, saving time and money on commuting.


What we're looking for:

* Excellent communication skills and the ability to build rapport with customers.
* Positive attitude and passion for delivering excellent customer service.
* Ability to work in a fast-paced environment and meet targets.
* Previous customer service experience is desired but not essential.

If you are outgoing and enthusiastic, and thrive in a customer-focused role, we want to hear from you! Apply now to join our client's dynamic team and advance your customer service career.

Adecco is committed to inclusivity and accessibility in its recruitment process. If you require reasonable adjustments, please let us know. We are an equal opportunities employer.

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