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Account handler

Glasgow (Glasgow City)
The Ardonagh Group
Account handler
€37,500 a year
Posted: 12 June
Offer description

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Insurance Account Handler within our friendly team based in Glasgow.

Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends). You’ll earn a basic salary relative to your experience as well as a generous bonus structure, and you’ll be rewarded with all the benefits of working with UK’s largest independent Insurance Brokers. We are open to hearing from people from all backgrounds, and we offer hybrid and flexible ways of working for our Account Handlers if the 9‑5 life isn’t for you.


Responsibilities

Every day you will support a designated client portfolio, act as their first point of contact, build strong relationships, and support them with queries as they arise. This role is ideal for those who love customer service or sales where relationship building with clients is key to success.


Qualifications

* Extensive experience in the insurance industry is essential.
* Bring your best self to work every day to deliver the best possible experience for our clients.
* Be proactive, use initiative, and demonstrate an entrepreneurial spirit.
* Show a willingness to learn and be curious; you will have opportunities to gain qualifications that enhance your career.
* Confidence to work with clients both on the phone and face to face; customer‑service experience is important.
* Work well with your team, maintain a positive outlook, engage collaboratively, and remain resilient amid changes.
* Demonstrate honesty and integrity, essential within a financially regulated organisation.


Benefits

* Holiday entitlement of 26 days plus bank holidays.
* Opportunity to progress your career across the entire Group.
* Gain CII or ACII qualifications to boost your knowledge and career prospects.
* Company pension scheme for retirement savings.
* 24‑hour support for physical and mental wellbeing.
* 1 paid volunteering day per year to give back to our communities.
* The Spotlight Awards recognising outstanding talent across the group.

In return you will be welcomed and supported by our family‑like culture that cares about your wellbeing. We emphasise continuous support and development.

Everywhen is an equal opportunities employer committed to a working environment that is free from discrimination and inclusive, enabling people to bring their whole selves to work.

We may close a vacancy prior to the published end date if we receive a sufficient number of suitable applications.

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