We are looking to employ a Part‑time member of staff within our Admin department. You will be required to carry out office administration duties as follows:
Administration Duties
* Processing customer orders via email
* Dealing with customer and supplier email queries
* Promptly responding to all incoming calls, answering queries and redirecting calls
* Dealing with customer complaints and processing credit notes
* Arrange courier services as required
* Processing paperwork and run sheets for the delivery drivers
* Processing customer payments and reconciling customer accounts
* Dealing with customers with overdue payments
* General office duties
In order to fulfil the role you will be required to have excellent communication skills, both written and verbal, strong attention to detail and a commitment to provide ongoing quality.
We are looking for a team player who can also work well on their own initiative, who must be able to prioritise and organise workload.
Experience in an office environment is preferred but not essential as full training will be given.
Working Hours
Monday to Thursday 9am until 1pm; Friday 9am until 12.30pm.
May also be required to cover colleague holiday/sicknesses.
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