Position: Account Manager
Location: Basingstoke
Salary: £25,000 - £30,000 DOE
Our client, based in Basingstoke, are specialists in the print and direct mail industry, using their cutting-edge technology and software they’ve emerged as the UK’s leading experts within their field.
They are currently on the hunt for an experienced Customer Account Manager to join their growing team. Being self-motivated, you'll work closely with clients across various sectors, ensuring consistent and exceptional service whilst driving sales.
Roles and responsibilities:
Provide excellent customer service to new and existing clients
Manage client data and update profiles with accurate information
Handle client telephone and email enquiries
Book in new jobs, take briefs and manage jobs through to completion
Work closely with clients to resolve complaints and other issues.
Actively seek opportunities to expand the services provided to clients
Ensure all communication with clients are clear, accurate and informative.
The ideal candidate:
Experience in customer service / account management, ideally within printing or mailing
Enthusiastic, positive and a great communicator
Strong attention to detail
Excellent numerical and communication skills.
Ref: (phone number removed)