Product & Insights Development Coordinator
Location: Milton Keynes, England, United Kingdom (Hybrid – primarily remote, with occasional office meetings).
Salary: £35,000 – £40,000 + 6% performance bonus.
Employment type: Full time, Permanent.
Job Summary
This is a project-focused role where you’ll command the execution of initiatives that turn customer insights into actionable opportunities for NHBC. Working closely with Product & Insights and Customer Account Management teams, you’ll coordinate projects, generate leads, and support initiatives that fuel growth. The role is ideal for a proactive communicator who thrives in a fast‑paced, cross‑functional environment.
What You’ll Be Doing
* Tracking and progressing leads through the sales cycle, ensuring timely updates for stakeholders.
* Supporting Customer Account Managers with insight-driven lead generation initiatives.
* Gathering and analysing customer insights to help identify new growth opportunities.
* Acting as a key point of contact between Product, Sales, and other internal teams.
* Assisting in the implementation and adoption of Salesforce CRM across the business.
* Producing regular reports and highlighting trends to support decision‑making.
What We’re Looking For
* Experience in coordination, sales support, marketing support, or insights‑related roles.
* Confident communicator with strong stakeholder management skills.
* Highly organised and proactive, with a knack for spotting opportunities.
* Strong Excel skills (pivot tables, formulas, charts, reporting and trend spotting of large data sets).
* Analytical thinker with an interest in data‑driven decision‑making.
* Experience with Salesforce or similar CRM systems is a plus.
* Degree or experience in Business, Marketing, or a related field.
What We Offer
* 27 days annual leave + bank holidays.
* Holiday purchase scheme.
* Enhanced pension scheme (up to 10.5%).
* Life assurance.
* Subsidised private medical insurance.
* Employee discounts platform.
* Two days volunteer leave.
* Enhanced maternity, paternity, adoption leave and pay for all new parents.
* Many more benefits.
Who We Are
At NHBC, we are recognised as the market leader in new home warranties and insurance. Our core purpose is to raise standards of house building and protect homeowners.
Why you should join us
We’re a modern, family‑friendly employer in a growth phase, embracing technology and new ways of working. We support flexible working and provide ample opportunities for personal and career development, training, and professional qualifications.
Our inclusive culture
We foster an inclusive environment where everyone feels empowered to bring their authentic selves to work. We commit to fairness, dignity, respect, and zero discrimination for all employees and customers.
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