Job Description
Our client, a globally recognised law firm based just moments from Moorgate Station, has opened the doors to a stunning new workplace. And we are looking for an exceptional Guest Services Ambassador to help bring this vibrant space to life.
About the Role
This is a dynamic, people-focused position that blends reception, lobby hosting welcome services, events support, and switchboard duties. No two days will look the same.
You will be the first friendly face everyone sees - colleagues, clients, and visitors alike. You’ll set the tone with warmth, confidence, and a proactive approach that makes every interaction feel effortless.
This role is perfect for someone who thrives on movement, variety, and human connection. You’ll be a calm, approachable presence in a fast-paced environment, always ready to step in, support the team, and elevate the guest experience.
What You’ll Be Doing
* Delivering a 5* welcome experience from the moment guests arrive
* Supporting reception, events, and switchboard operations with professionalism and flair
* Building strong relationships with internal teams and external visitors
* Managing room reservations and ensuring spaces are set up to the highest standard
* Staying agile and adaptable to the changing needs of the day
* Creating a warm, inclusive, energising atmosphere throughout the workplace
* You won’t just be greeting guests. You will be shaping the culture of a brand-new workplace. Your presence, energy, and professionalism will help create an environment that’s inclusive, inspiring, and memorable.
Shift pattern: 40 hour per week, with shifts usually falling between 7am-10pm from Monday to Friday.
Salary: £33,280
Qualifications
What We’re Looking For
You’ll shine in this role if you are:
* Naturally warm, confident, and people-focused
* Experienced in customer service, hospitality, or front-of-house roles
* Skilled in communication, organisation, and problem-solving
* Comfortable juggling multiple tasks while staying calm and polished
* Passionate about delivering exceptional service and creating meaningful connections
* Familiar with room booking systems and workplace coordination
If you love fast-paced environments, thrive on human interaction, and want to be part of something transformative, we’d love to hear from you
Additional Information
What's in it for you?
* Excellent holiday allowance
* Pension contributions,
* Life insurance
* Enhanced annual leave
* Recommend a Friend Bonus Scheme
* Thank you voucher scheme.
* 24-hour personal helpline for employees, providing counselling & information services.
* Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
* Our Training Academy provides excellent training and development opportunities for our people.