Overview
Senior IT Support Engineer — South East England Field-Based / Hybrid (80% Remote), 18 Month FTC. £40,000 - £45,000 + Benefits.
VIQU has partnered with a leading organisation to recruit a Senior IT Support Engineer to support schools across South East England with advanced IT projects, audits, and escalated technical support. This Senior IT Support Engineer role is ideal for a proactive and adaptable professional who thrives in a field-based position, working closely with local IT teams and educational stakeholders. As a Senior IT Support Engineer, you will play a key role in delivering technical solutions, improving infrastructure, and supporting critical IT operations, while balancing remote work with on-site visits across the region.
Key Responsibilities
* Support delivery of medium-scale IT projects, including procurement and rollout of systems
* Conduct technical audits of IT systems and processes, identifying risks and improvement opportunities
* Provide expert problem-solving and challenge existing approaches to implement effective solutions
* Contribute to IT estate refresh planning, including budgeting and infrastructure improvements
* Deliver training and guidance to local IT staff to build capability
* Provide short-term specialist support during IT incidents or crises
* Work closely with stakeholders across schools, communicating technical concepts clearly
* Travel to schools across South East England as part of project delivery (within working hours)
Key Requirements
* Proven experience in a 2nd or 3rd line IT support or technical role
* Strong technical troubleshooting and problem-solving skills
* Experience with technologies such as Intune, Azure, Active Directory, and cloud infrastructure
* Knowledge of networking solutions such as Meraki or Ubiquiti wireless systems
* Ability to work independently and take ownership of technical projects
* Excellent communication skills with experience engaging non-technical stakeholders
* Experience within education or schools is desirable but not essential
* Full UK driving licence and willingness to travel across the region
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