Are you looking for an exciting new opportunity to grow your skills and be part of a dynamic team?
We’re seeking an enthusiastic retail assistant to join us in our Raynes Park shop.
What you will do:
* Welcoming and engaging with customers
* Working on the till processing sales and promoting Gift Aid
* Assist the manager in ensuring merchandise is displayed in an attractive manner
* To ensure that the premises are welcoming, kept clean and tidy
* Work with volunteer team to deliver excellent customer service
* Train & develop volunteers under the guidance of the shops management
* Accepting donations from the public in line with St Raphael’s policy & Procedure
* Support and understand the sorting & pricing structure in the shop under the management guidance
* Understand the opening and closing processes of the shop sufficient to support deputising managers
* Ensure that St Raphael’s Hospice and retail policies are adhered to
* Be responsible for ensuring the shop environment complies with all H&S policies
* To cover other shops, from time to time, across the St Raphael’s Hospice chain as required
Person Specification:
* Experience of working in a customer focussed environment
* Excellent customer service skills
* Passion for the charity sector
* Calm and professional and ability to work individually or as part of a team
* Physically fit and able to carry out some aspects of manual handling
* Flexibility and self-motivation