Our client, a leading B Corporation employer, is looking for a Technical Customer Advisor to join their growing team.
This is an exciting opportunity to work within a small friendly team who encourage in-house development and career progression.
You will be adaptable, with excellent communication skills and a background working in a corporate environment dealing with customers over the phone and via email.
Salary: £25,260
Hours: Hybrid 3 days in office, 2 days at home. Monday to Friday, 9am to 5.30pm
Benefits: 25 days holiday plus bank holidays, birthday day off, excellent pension scheme, discounts on major retailers, wellbeing centre including access to free fitness classes, pets in the office!
Responsibilities
* Respond to customer enquiries through phone, email, and live chat in a timely and professional manner.
* Process customer orders using mapping tools and other relevant systems.
* Monitor and manage internal systems to ensure smooth operations related to the role.
* Provide support to other teams, such as sales and consultancy.
* Recommend appropriate products and services based on customer needs and preferences.
You Will
* Have excellent verbal and written communication skills.
* Strong attention to detail.
* Have an interest in IT/data.
* Use Google packages confidently (i.e., Sheets, Slides, Docs, Gmail).
Immediate start dates - Apply today for an immediate chat!
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Customer Service
* Industries: Administrative and Support Services
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