We are currently recruiting for an experienced Temporary Accommodation Officer to support a busy Housing team within a local authority setting. This role is key to ensuring households in temporary accommodation are placed appropriately, managed effectively, and supported in line with statutory duties.
Key Duties and Responsibilities for the Temporary Accommodation Officer:
Manage a caseload of households placed in temporary accommodation, ensuring placements are suitable and compliant with legislation
Arrange and coordinate placements into emergency, interim, and longer-term temporary accommodation
Liaise with accommodation providers, landlords, and internal teams to secure and maintain suitable placements
Conduct regular reviews of placements to ensure ongoing suitability and cost effectiveness
Respond to tenant queries, complaints, and requests, providing clear and timely communication
Monitor occupancy levels and assist in reducing the use of high-cost or nightly paid accommodation
Ensure accurate record-keeping and maintain up-to-date case notes on housing management systems
Support move-on processes into more settled accommodation where appropriate
Work in line with relevant housing legislation, including the Housing Act 1996 and homelessness dutiesRequirements:
Previous experience working as a temporary accommodation officer, homelessness, or housing allocations role within a local authority or housing provider
Strong understanding of homelessness legislation and placement duties
Excellent organisational and communication skills
Ability to manage a busy and varied caseload effectivelyWhy apply?
Opportunity to work within a supportive and experienced housing team
Competitive rates and flexible working arrangements
Immediate start availableIf you have experience managing temporary accommodation placements and are available for an interim role, we would welcome your application