Description
Fixed Term Contract Until September 2026
We are looking for an HR Advisor to provide comprehensive HR support to our Bristol offices as well as supporting the wider HR team when capacity allows.
Reporting into the Head of HR Business Partnering, based in Bristol, and working closely with the HR Business Partners, the successful candidate will be responsible for providing professional, pragmatic coaching and advice to leaders, and guiding employees on a range of HR policies and processes to managers and leaders at the site.
The HR Advisor will be the first point of contact for manager queries, supporting various HR activities and projects while representing the wider HR function. The role has a significant focus on employee relations on a day-to-day basis.
Qualifications
This role is ideal for an experienced HR professional passionate about HR and delivering excellent service. The candidate should have strong knowledge of UK employment legislation, generalist HR experience, and proven experience managing high-volume, complex employee relations cases.
Excellent communication, customer service, and organizational skills are essential, along with practical knowledge of Microsoft Office. The candidate should value accuracy in administrative tasks and strive for high standards.
This role suits someone committed to providing excellent customer service, enjoys coaching managers, resolving queries, and seeking continuous improvement. The ability to work independently, be self-organized, and build relationships across the organization to understand business objectives and their impact on employees is crucial.
Minimum Criteria
* Experience managing employee relations cases
* Experience as a HR Advisor or demonstrated aptitude for the role
* Understanding of UK employment legislation
* Strong customer service ethos
* Excellent attention to detail
Desirable Criteria
* Proficiency in Microsoft Office
* CIPD Level 5 qualification or higher
* Analytical skills
* Experience supporting HR projects
* Experience in strategy creation and embedding within a product-centered organization with hybrid teams
Benefits
Motability Operations is a unique organization committed to providing worry-free mobility solutions to over 815,000 customers across the UK. We lease a range of affordable vehicles, including cars, wheelchair accessible vehicles, scooters, and powered wheelchairs, with insurance, maintenance, and breakdown assistance included. We are the UK's largest car fleet operator, purchasing around 10% of all new cars sold in the UK, working with approximately 5,000 car dealers and major manufacturers. We pride ourselves on outstanding customer service, with a customer satisfaction rating of 9.8 out of 10.
Our values—finding solutions, driving change, and caring—are central to our culture. We operate a hybrid working model, balancing on-site and remote work to promote work/life balance, with up to 2 days remote work per week.
We are committed to diversity and inclusion, encouraging applications from all backgrounds and providing accessible workplaces. We support flexible working arrangements to foster a culture of trust, empowerment, and flexibility.
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