Summary
**Important notice**
In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.
Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.
We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you’d be able to get here for work, before applying for the job.
Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.
Hours: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 1950 per year which is full time hours.
You'll work two weekends per month on an alternate weekend basis. Your rota will consist of one week at 30 hours and the second week at 45 hours with a day off either side of the weekend that you work. It also includes some Bank Holiday working
Salary: £27,793 per annum
Duration: Permanent
Internally you'll be known as a Food & Beverage Assistant Manager (Band 2).
What it's like to work here
Your primary role will be assisting in the leadership and management of the Front of House operations and team. You'll support our aim of delivery excellent customer service to our visitors.
You’ll help to build a great place to work, which includes showing empathy and giving support to team members when needed. The aim is to foster a positive spirit where everyone is focussed on delivering the best possible experience for our visitors here at Wimpole.
By maintaining high standards of food hygiene and COSHH procedures, you’ll minimise risks to visitors, staff and contractors.
To find out more about what it’s like to work in a food and beverage team for the National Trust,
What you'll be doing
As Food and Beverage Assistant Manager, you’ll be working closely with the Food and Beverage Management team. You’ll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. You’ll always have an eye on ways to improve service and standards for our visitors.
You’ll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. You’ll make sure that the team follow all relevant legislation and National Trust policies.
You’ll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service.
We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.
Who we're looking for
We’d love to hear from you if you’re:
1. ability to deliver high standards of service
2. a confident leader, responsible for recruiting, training, and developing a team
3. experience in achieving financial targets and maximising profitability
4. aware of health and safety compliance
5. ability to identify opportunities to drive income
Criteria for all other applicants:
6. used to achieving outstanding customer service in a similar environment
7. a good leader of people, skilled in setting personal objectives and giving feedback
8. experienced with budgets to increase income and control costs (including managing stock and waste)
9. a people person, with a friendly attitude and great communication skills
10. aware of health and safety compliance
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places