Job Summary: Imagex Medical are a premium multi-vendor service and repair organisation. We are the only Ultrasound Service providers in the UK with full transducer repair facilities.
General Responsibilities:
* To carry out preventative maintenance across the UK in line with customer contracts
* To evaluate and fault find ultrasound transducers
* To carry out level 1 repairs on transducers which includes;
a. Lens replacements
b. Strain relief replacements
c. Cable repairs
d. Case & Connector refurbishment
* To provide advice and support to internal and external customers.
* To provide regular updates to customers, and all teams on all open cases.
* To produce administrative reports of maintenance activities for both internal and external customers in a professional and timely manner.
* To support the service engineers with adhoc service repairs.
* To deliver and collect loan equipment from customer sites.
* Maintain and develop relationships with customers.
* To report all activities in a timely manner:
* Review and update Maintenance Schedule.
* Ad hoc tasks as required.
* To actively work towards maintaining and improving the Imagex Medical Ltd Business Management System whilst adhering to the requirements of ISO9001, ISO27001, ISO13485.
* To strive to sustain and improve environmental best practices into our core business operations in line with our Corporate Social Responsibility Policy.
* To ensure that the Company Health and Safety Policy is adhered to, actively promoting a safe working environment.
Person Specification:
* Patience to try and try again until the end result is of an acceptable standard
* Ability to work as part of a team while also working in isolation to achieve team goals
* Full driving license
* Willingness to stay away to meet client requirements
* Organised and able to work on own initiative as well as part of a team.
* Self-starter with a flexible, hands on nature.
Imagex Benefits Summary:
* Competitive Salary
* Salary Sacrifice Pension Scheme (eligibility after successful completion of probationary review) 4% ER & 4% EE (& 15% ER NI)
* 25 Days Annual Holiday & 8 Bank Holidays
* Health Cash Plan & EAP (eligibility after successful completion of probationary review)
* Life Assurance/Death In Service – 4 x Annual Salary (eligibility with immediate effect)
* Discretionary Bonus – role dependant (Mgmt/SE’s)
* Co. Car/Van – role dependant (Mgmt/SE’s)
* On-Site Parking
* Free Tea & Coffee