Job Req Number: 96778
Time Type: Full Time
Freight Forwarder
Brief Overview:
We have a vacancy at DSV Road's Fareham location for an Operations role focused on Channel Islands Imports/Exports.
Main Purpose of the Job:
Reporting to the Branch Manager, the successful candidate will manage customer requirements for the safe and efficient transport of cargo to and from the Channel Islands, adhering to DSV's operational procedures and legal requirements, including Health and Safety, to ensure client satisfaction and company profitability.
Based in Fareham and working within a close team, responsibilities include accepting and processing export and import bookings, liaising with shipping companies, customs, and other DSV offices to facilitate smooth freight transport. Knowledge of freight forwarding, international shipping, and customs clearance is advantageous.
Key Tasks:
1. Communicate professionally with customers to fulfill quotations and traffic requirements per booking instructions.
2. Liaise with DSV/Agent offices in the UK and abroad, reporting discrepancies or specific needs.
3. Ensure compliance with all legislative and operational procedures, including health and safety.
4. Coordinate with approved hauliers for cargo transport, confirming equipment availability and negotiating prices to optimize costs.
5. Prepare documentation for loading/offloading cargo with relevant departments promptly.
6. Perform administrative tasks such as invoicing, filing, queries, and claims, ensuring costs are checked according to departmental standards.
7. Communicate effectively with internal and external stakeholders via various channels.
8. Plan collections and deliveries to meet customer needs efficiently, utilizing resources effectively.
9. Follow transport and customs regulations to comply with statutory requirements.
Skills and Competencies:
* Excellent IT skills
* Experience in a similar freight forwarding role
* Strong communication skills across all levels
* Knowledge of legislative and operational compliance
What We Offer:
* Competitive salary and growth opportunities within a global company.
* Participation in sustainability initiatives and company values.
* Employee benefits such as enhanced leave, car and cycle schemes, wellbeing support, cashback and discounts, life insurance, and more.
We do not accept CVs from recruitment agencies unless engaged directly by DSV. Contact ukierecruitment@dsv.com for agency inquiries.
About DSV Careers:
Learn more about us:
* Winning as One
* Sustainability & ESG
* Our Values
About DSV:
DSV is a leading global transport and logistics company with 56,000 employees in over 80 countries, committed to delivering excellent customer experiences. Visit www.dsv.com to learn more.
Join us to grow your career in a dynamic, inclusive environment that values innovation, accountability, and cultural diversity. Follow us on LinkedIn and Facebook.
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