Senior Sales Advisor
Loughborough
£27,000 - £28,000 + Commission (£37,300 OTE)
Are you passionate about interiors and delivering exceptional customer experiences? Do you thrive in a fast-paced, sales-driven environment where no two days are the same? If so, this could be your perfect next step.
The showroom is a destination for customers seeking quality, expertise, and design inspiration-and our client is looking for a confident and experienced Senior Sales Advisor to help lead their customer journey from first contact through to completion.
Description of the role:
* Guiding customers through the full sales process in person, via email, and over the phone.
* Offering tailored advice on products, design, and technical queries.
* Creating quotations, arranging deliveries, and providing outstanding aftersales support.
* Taking ownership of customer issues and ensuring resolution to the highest standards.
* Supporting and mentoring the wider sales team, including training new starters.
* Using the CRM system to update customer records and sales activity.
* Managing sample requests and showroom visits, ensuring every customer feels welcomed and supported.
About you:
1. Minimum of 2 years' experience in a sales-focused role.