Job Title: Chapter Lead - Corporate (People Hub, Finance & Corporate)
Contract Type: Permanent
Salary: £89,250.00
Working Hours: 35
Working Pattern: Monday to Friday Hybrid
Location: Speke, Liverpool
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
About you
We are looking for someone with Oracle experience in HCM, Finance and EPM along with knowledge of data migration, integration, test and release strategies in relation to Oracle
Why Riverside?
One Housing Group is a part of Riverside. At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
1. Competitive pay & generous pension
2. 28 days holidays plus bank holidays
3. Flexible working options available
4. Investment in your learning, personal development and technology
5. A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.
Applications may close before the deadline, so please apply early to be considered
Job purpose
Riverside Digital and Technology embed DevOps as a key method of its delivery approach and principles, the value that it delivers relies on maintaining a certain cadence, so the role holder will make sure that all members of their DevOps Chapter work well together to deliver that value.
Reporting directly to the Head of Digital Products, own and be accountable for all Digital Products in the Corporate domain, including Oracle HCM and Oracle ERP. Keep on top of emerging trends and technologies. Including Oracle. Leverage all technologies to add most value to the group through a DevOps focused environment. Lead the end-to-end Agile delivery of Service and Change across Corporate products, ensuring delivery within approved budget, timescales, quality and compliance standards, managing a product backlog with continuous delivery. Manage partners, customers and suppliers across the Riverside Group.
Role requires you to:
6. Maintain expertise in emerging technologies and trends, particularly around Oracle HCM and ERP / EPM
7. Ensure strategic alignment of the Digital Products within the Corporate Domain with the Corporate Plan and the Digital and Technology strategy
8. Be accountable for the strategy and roadmap for Digital Products within the Corporate domain, leveraging technologies and methodologies to enable relevant business plans
9. Develop the DevOps squad across the corporate domain, including Oracle. Ensure functional and technical support within Digital and Technology, and develop appropriate business operating models in collaboration with CIO functions and each customer area
10. Develop, lead and manage a high performing, cost effective and scalable provision of internal and external resource to meet business demands and realise value across Digital Products in the Corporate domain
11. Be proactive in understanding and leveraging broader product, cyber and infrastructure technologies and methodologies
12. Influence key decisions at a senior level including Capital spend for large future technology investments made by the Group, ensuring technical information is successfully presented and understood by non-technical audiences, including Executive Directors
13. Be accountable for Service performance and change delivery across Digital Products within the Corporate domain
14. Be accountable for the planning and provision of Oracle environments for all support, enhancement and change activities, managed through the Oracle console.
15. Approve order of magnitude estimates of both cost and resource at Discovery phase, based on high-level scope and requirements. Support project teams in refining those estimates through subsequent phases of the delivery methodology
16. Approve non-functional requirements and be accountable for the reporting of progress, risks and issues across all design, development, test, deployment and warranty phases
17. Approve technical design reviews and be accountable for all configuration and customisation, ensuring it follows Oracle and wider industry best practice, and ensuring they are designed, developed, tested, deployed and maintained to meet requirements
18. Demonstrate expertise in advanced programming concepts across PL/SQL and Java technologies
19. Be accountable for configuration and customisation in line with Oracle best practices across technologies and methodologies
20. Approve testing activities as product owner, ensuring QA standards are met across performance and volume testing, systems integration testing and user acceptance testing
21. Manage key risks and issues across assigned modules and business areas, establishing risk mitigation or acceptance by accountable stakeholders
22. Provide service and support including service requests, incidents, problem and change, proactively managing performance, availability and resilience
23. Be accountable for the quarterly releases, identifying any technology or methodology changes that will impact product or business, and champion the approval, prioritisation and adoption of enhancements
24. Be accountable for the relationship with Oracle as a vendor through proactive relationships with service, account management and customer success teams, and manage Oracle partners and System Integrators across development and support activities
25. Be accountable for the Audit and compliance of the system, ensuring Oracle good practice is met in accordance with the Group’s policy, procedures and principles across logical access and change management
26. Be accountable for all information security, including data protection, for all Corporate Products, in accordance with the Group’s policy, procedures and statutory requirements.
27. Respond flexibly to any necessary changes in work priorities, undertake other duties when required and participate in an on-call rota if required
Person specification
Knowledge, Skills and Experience
Essential
28. Experience of developing high-performing teams
29. Broad knowledge of technologies and methodologies across Digital Products, Cyber and Infrastructure
30. Experience of managing tier 1 ERP systems such as Oracle
31. Relevant IT qualifications, equivalent to Batchelors Degree or above
32. Knowledge of Waterfall, Agile and DevOps approaches and methodologies
33. Knowledge of Service methodologies and approaches
34. Proven Oracle Cloud knowledge across HCM, Financials or EPM
35. Knowledge of data migration, integration, test and release strategies in relation to Oracle
36. Knowledge of the Oracle cloud quarterly release cycle and key activities
37. Proven experience of working with Oracle as a vendor, and with an implementation partner
Desirable
38. Completion of at least two full Oracle Cloud HCM or Financials implementation
39. Oracle Fusion HCM or Financials certification
40. Experience supporting HR functions in Oracle HCM across a medium to large-scale Oracle Cloud implementations, including key HR concepts, functional guidance and technical build for at least 3 of HCM, Payroll, Absence, Expenses, Learning, Performance, Recruitment
41. Experience supporting accounting functions in Oracle ERP across a medium to large-scale Oracle Cloud implementations, including key Financial concepts, functional guidance and technical build for at least 3 of GL, Payables, Receivables, Purchasing, Procurement, Expenses, Asset, Collections, and Cash Management)
42. Experience of developing Oracle OTBI dashboards and reports
43. Experience with Oracle Cloud Data Conversion
44. Experience with Oracle Analytics Cloud
45. Experience of Oracle Cloud delivered Web Services (SOAP & REST)
46. Experience with Oracle Identity Manager, MS Active Directory, and Identity Propagation
47. Experience with Oracle Cloud SaaS Security