We are looking for personalities that light up a room!
Job Summary
The Rudding Park team’s core purpose is to create timeless memories and instinctive care in exceptional spaces. We aim to provide the highest standard of guest service to guests, members and visitors at Rudding Park Hotel, Spa and Golf.
Key Responsibilities
* Be responsible for Food and Beverage service in the Golf Clubhouse/Golf Academy, including opening and closing of these areas and cashing up.
* Provide a courteous and efficient service to all members and guests.
* Handle tee‑time and lesson bookings.
* Ensure the upkeep of the guest environment to Rudding Park standards.
* Have knowledge of the retail offering, assist with shop team as and when required.
* Perform daily tasks as distributed by the Supervisor at the daily briefing.
* Communicate and liaise with all areas of Golf including Sales.
* Ensure that handover book, notice boards and memo file are read, understood, kept up to date and acted upon where necessary.
* Pro‑actively upsell hire items and last‑minute stock items to boost shop sales.
Qualities
* Team Player
* Reliable
* Hardworking
* Trustworthy
* Passionate in your work
* Works well under pressure
General Expectations
* Be responsible for Health and Safety as an individual and also to work colleagues, customers and the business, reporting concerns through the Health and Safety processes and procedures.
* Ensure continuous professional development of self, including attending required training courses and seeking means of developing within the business.
* Promote continuous improvement in the level of quality and customer care provided by the business and make proposals/suggestions where applicable.
* Respect colleagues and the working environment at all times.
* Ensure high standard of dress and self‑presentation within the working environment.
* Undertake any other duties commensurate within the position for which you are qualified.
Benefits
* Service Charge (Tronc).
* A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability).
* Annual party, family fun days, award dinners.
* FREE food and drink; the Green Room is the team’s dedicated space to chill out when not on stage looking after guests.
* Investment in personal growth through Apprenticeship, Training Courses and Development Programmes.
* Wage Stream allows you to pay yourself when you need it.
* Hospitality Rewards include FREE Employee Assistance Programme from Day 1.
* Local discounts on gym memberships.
* Complimentary counselling sessions to support mental health.
* Wellbeing App with a range of support such as podcasts, fitness videos, recipes.
* And much more.
About Rudding Park
Rudding Park is a privately‑owned luxury hotel, featuring 90 bedrooms and suites, a destination spa, three restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venues. Set in 300 acres of landscaped gardens and woodland, it is one of the most beautiful Harrogate hotels. Rudding Park boasts the first Roof Top Spa in the UK, an extensive range of hydrotherapy and thermal experiences, an indoor swimming pool using natural waters from the grounds, a Juniper Log Sauna, a Rasul for traditional Moorish mud treatments, Retail Therapy, Hair Studio, Nail and Beauty Studio.
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