Job Vacancy: Helpdesk Scheduler / Maintenance Administrator
Location: Salford
Salary: £27,000
Job Type: Temp to Perm
Start Date: Immediate / Notice period considered
About the Role
An exciting opportunity has arisen for a Helpdesk Scheduler / Administrator to join a dynamic Facilities Management company based in Salford. This role is ideal for someone with experience in facilities or building maintenance administration, who thrives in a fast-paced environment and is looking for a long-term opportunity within a growing team.
Working Hours
Monday to Friday
8:30am - 5:00pmKey Responsibilities
Monitor shared helpdesk inboxes and respond to service requests
Prioritise and schedule work based on urgency and importance
Book engineers for planned preventative maintenance (PPM) and reactive breakdowns
Liaise with internal teams, engineers, and third-party contractors
Follow up on outstanding jobs and ensure timely completion
Support colleagues within the helpdesk and administration team as needed
Update and maintain business-critical information and databases
Prepare reports, ensure compliance, and handle sensitive information with confidentiality
Monitor performance of planned/reactive maintenance and escalate where necessaryWhat We're Looking For
Previous experience in Facilities Management or maintenance scheduling
Strong administration and helpdesk background
Excellent communication and organisational skills
Confident using CAFM systems and Microsoft Office Suite
Proactive, ambitious, and able to work well under pressure
Reliable and detail-oriented with a positive attitudeInterested?
If this sounds like the right role for you, we'd love to hear from you!
Send your CV or call Jess on (phone number removed) for more information