Safeguarding & Strategic Support Officer
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Safeguarding & Strategic Support Officer
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(AKA: Abuse Pattern Case Coordinator / Trauma-Informed Executive Assistant)
The Role
This is not a standard support role. It is a trauma-informed operations position for someone who:
* Sees systems and patterns others miss
* Can hold emotional heat without collapse
* Is confident documenting coercive abuse patterns in complex family dynamics
Youll be supporting an ongoing family law case and a small home-based business. The role involves executive assistance, safeguarding documentation, abuse pattern analysis, and high-integrity personal admin.
Core Responsibilities
* Safeguarding & Legal Coordination
* Document patterns ofcoercive control,psychological abuse, andneglect
* Maintain and regularly update a detailedDARVO timelineandevidence index
* Draft and refine professional correspondence tosolicitors,safeguarding teams, and other relevant professionals
* Support the legal process bycompiling,summarising, andorganising key communications and logs
* Manage and respond tocommunications with ex-wifein a clear, factual, and emotionally grounded way
* Liaise effectively with a range of professionals, includingsolicitors, psychologists, school staff, GPs, andsocial workers
* Emotional Safety & Escalation Support
* Help spot manipulative reframing and DARVO tactics
* Be a trauma-aware sounding board when emotionally difficult events unfold
* Monitor live safeguarding situations via a dedicated Whats App group (used only for escalations)
* Admin & Executive Support
* Manage calendars, reminders, and appointments (court, GP, school, solicitor)
* Create, update, and format formal documents using Word, Excel, etc.
* Organise and manage both legal and household filing systems
* Coordinate and book travel, venues, childcare, and other logistics
* Community & Event Coordination
* Support in setting up and promoting small local groups/events
* Handle venue research, booking, and logistics
* Use Facebook, Linked In, and email marketing tools for outreach
* Assist in building light-touch community engagement infrastructure
Skills & Tools Required
* Strong written communication and confident email drafting
* Ability to use Word, Excel, Google Docs, and file management systems
* Social media: Facebook, Linked In, email newsletter platforms
* Research: venue booking, supplier contact, Google search
* Experience using or willingness to learn tools like ChatGPT for task support
* Law, mental health, or psychology background useful but not essential
* Emotionally literate
Essential Qualities
* Deep understanding of coercive control, DARVO, and family abuse dynamics (lived or professional)
* Strong pattern recognition and emotional resilience
* Highly organised and self-directed, but collaborative
* Able to operate calmly under pressure or during safeguarding spikes
* Detail orientated
* Highly literate
Flexibility Clause
The work is designed to flex. When theres a safeguarding spike (e.g. hearing, school event, court escalation), your hours may shift up briefly. In quieter weeks, your focus will pivot more to group organizing, operational systems or admin.
Personal Connection
If you are a parent who's had to rebuild your own clarity after gaslighting or coercive control, and youve wished someone could just helptrackit all for once this role might be a meaningful fit.
Type
Permanent | Part-Time | Leicester-based
Hours:9:30am to 5:30pm on Monday, Tuesday, and Thursday
with the possibility of additional days/hours in the future
includes hour unpaid lunch break per day
Location:Leicester LE8 (12 days/week) and LE1 (1 day/week)
Holiday:28 days per year pro rata, including bank holidays
Salary:£16£25 per hour (based on experience)
LNKD1_UKTJ
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Part-time
Job function
* Job function
Other
* Industries
Individual and Family Services
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