Overview
Cleaning Manager – Glasgow – Full time
Salary: £31,284 per annum
Opportunities for professional development. Plus our Sodexo employee benefits package. 28 Days Holiday rising to 33 Days with Service (Including Bank Holidays).
What You'll Do
* Operate in line with company standards, policies, and systems.
* Manage consumables, cleaning materials, labor, and costs within budget.
* Maintain site standards per Service Level Agreements and KPIs.
* Obtain purchases from Sodexo-approved suppliers.
* Comply with platforms like Eprop h it, UBHC, HS, NEO, Kronos, UDC, and conduct routine audits.
* Follow health & safety, hygiene, fire, RASSOW, BCP, COSHH policies; train staff accordingly.
* Manage stock control and complete UBHC audits every 4 months.
* Provide efficient, friendly customer service; handle requests promptly.
* Supervise staff, provide training, escalate unresolved issues.
* Develop and meet annual business plans with line manager.
* Assist with onsite cleaning services as needed.
* Review resource planners and cleaning schedules quarterly.
* Report incidents and irregularities; act where possible.
* Attend meetings and training courses; fulfill other reasonable requests.
People
* Administer payroll via Kronos & UDC; maintain personnel records.
* Recruit, train, motivate, and appraise staff; conduct annual PDRs.
* Ensure staff project a positive, professional image.
* Follow HR policies; hold monthly team huddles.
* Attend annual PDRs and company training.
* Manage holiday scheduling for self-cover.
Client
* Deliver cleaning standards per contract.
* Achieve budget targets; seek improvements.
* Support budget forecasting with Account Manager.
* Maintain strong client relationships; hold monthly reviews.
* Communicate professionally; handle compliments and complaints effectively.
* Identify opportunities for business growth.
Finance
* Support budget production and forecasting.
* Ensure compliance with Sodexo accounting standards; complete required reports timely.
* Control costs within budget; manage expenses, labor, and stock.
* Price services according to contract terms.
* Maintain stock levels, cash flow, and debt targets.
Selling New Business
* Identify and raise new business opportunities with relevant managers.
What We're Looking For
* Proven experience in managing and leading cleaning teams.
* Industry knowledge of external cleaning developments and innovations.
* Strong financial understanding and budgeting skills.
* Experience in implementing and driving company initiatives.
* Skilled in team leadership and management.
* Excellent communication and negotiation abilities.
* Experience working within standards and compliance environments.
* Holds City & Guilds 764 Cleaning Science qualification.
* HND in accommodation studies; NVQ Level 2; IT literate; BICSc Trainer/Assessor.
* IOSH and COSHH certified.
Why Sodexo?
Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you. Act with purpose and have an impact through your everyday actions. Thrive in your own way.
We also offer a range of perks, rewards and benefits for our colleagues and their families:
* Unlimited access to an online platform offering wellbeing support
* Employee Assistance Programme, including legal and financial advice
* 24hr virtual GP Service
* Sodexo Discounts Scheme
* Pension Plan
* Learning and development tools
* Bike to Work Scheme
* Enhanced benefits and leave policies
A Little About Sodexo
At Sodexo, our purpose is to create a better every day for everyone. We are an inclusive employer and welcome applications from diverse backgrounds. We support Employee Networks and run a Disability Confident interview scheme for candidates with disabilities who meet the minimum criteria.
Sodexo reserves the right to close this advert early if we receive a high number of applications.
Additional
Attached documents: HR-5933_Benefits UK Brochure V9.pdf
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing; Industries: Facilities Services
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