Job Overview
We are seeking a dedicated and experienced Café Manager to oversee the daily operations of our café. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring that our customers receive exceptional service while maintaining high standards of food safety and quality. This role requires a blend of culinary expertise, team management, and a commitment to creating a welcoming atmosphere for both staff and customers.
Duties
* Supervise daily café operations, ensuring smooth service and customer satisfaction.
* Oversee food preparation and cooking processes, adhering to food safety regulations.
* Provide Hospitality catering for events to a high standard
* Manage inventory levels, ordering supplies as needed to maintain optimal stock.
* Train, mentor, and lead café staff, fostering a positive team environment.
* Ensure cleanliness and organisation of all areas.
* Handle customer inquiries and complaints professionally to enhance guest experiences.
* Maintain compliance with health and safety standards in all aspects of café operations.
* Collaborate with other departments to ensure cohesive service delivery.
Qualifications
* Proven experience in a supervisory role within the restaurant or café industry.
* Strong culinary skills with experience in food production and preparation.
* Knowledge of food safety practices and regulations.
* Excellent leadership abilities with a focus on team management.
* Previous experience in hospitality is advantageous.
* Barista experience is preferred, along with an understanding of coffee preparation techniques.
* Exceptional communication skills to effectively interact with staff and customers alike.
* Ability to work efficiently under pressure while maintaining attention to detail. If you are passionate about creating memorable customer experiences and possess the necessary skills to lead a dynamic team, we encourage you to apply for this exciting opportunity as Café Manager.
Job Type: Full-time
Pay: From £27,000.00 per year
Work Location: In person