Sales Support Admin
Basingstoke, Hampshire
£25k - £30k + Benefits
Hybrid working - x3 days in the office / x2 days Work From Home
I am recruiting in the Basingstoke area for a Sales Support Admin who must have previous experience of Sales Support within an IT / Technology background.
As a Sales Support Admin within IT / Technology you will play a key role in delivering high‑quality quoting services, supporting service transitions, managing vendor processes, and ensuring smooth operational support for both internal teams and customers.
Sales Support Admin Responsibilities:
Deliver a professional, proactive, and accurate quoting service for internal teams and customers.
Maintain a strong customer‑first approach at all times.
Update and manage service desk records including contracts, adds, moves, and changes.
Develop a thorough understanding of annuity contract renewals and quoting processes, and be confident explaining them to others.
Own and maintain relevant CRM updates.
Build knowledge of vendor compliance models, special pricing, and registration policies.
Complete product registrations and manage vendor install‑base updates.
Act as the first point of contact for incoming sales enquiries.
Ensure service levels and KPI commitments are consistently met.Sales Support Admin Essential Skills:
Previous Sales Support Admin experience within an IT / Technology background
Previous experience in an internal sales or customer‑facing role
Excellent telephone manner.
Attention to detail.
Highly organised with strong administrative skills.
Strong customer service ethos.
Confident user of MS Excel and Word.Sales Support Admin Benefits:
Pension
Medical insurance
Financial planning support
Death in service cover
Healthcare cash plan
Company sick pay
Hybrid working
Professional and personal development investment
Professional memberships
Health checks, wellbeing support
Flu jabs, eyecare, and paid holiday
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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