About the Role
Based in Milton Keynes, this role involves managing our Milton Keynes Council contract with a focus on damp and mould remediation, health and safety compliance, and statutory inspections. You will ensure that our housing stock meets legal and regulatory standards, oversees contractor performance, manages budgets, and liaises with residents to ensure high-quality service delivery. Strong technical knowledge of building compliance and experience in contract management within the housing or property sector are essential.,
Key Responsibilities
1. Manage all aspects of contract delivery in line with contractual obligations and evolving legislation, including Awaab’s Law
2. Oversee performance, budget control, programme timelines, and health and safety compliance
3. Ensure full adherence to government guidance on damp, mould, and condensation
4. Lead and develop direct labour and supply chain resources to maximise efficiency
5. Ensure timely and accurate reporting to both Mears and client stakeholders
6. Promote a customer-first culture through professional conduct, site standards, and communication
7. Drive high levels of customer satisfaction and meet contractual KPIs
8. Manage employee performance, coach team members, and ensure compliance with HR policies
9. Lead and manage the delivery of damp, mould, and condensation remediation works across residential properties.
10. Coordinate with internal teams, contractors, and consultants to ensure timely and high-quality service delivery
11. Build strong relationships with clients, service users, and local communities
Essential Experience
12. Proven track record in capital/programmed works or repairs and maintenance
13. Strong commercial and performance management experience
14. Ability to manage multiple contracts and sites simultaneously
15. Experience in a customer-focused environment
Preferred Experience
16. Experience managing damp, mould, and condensation contracts
17. Background in social housing
18. Experience working with local authority clients
19. Strong leadership and people management skills
20. In-depth knowledge of health and safety regulations, including COSHH
21. Expertise in building safety, planning, and problem-solving
22. Excellent communication and negotiation abilities
23. IT literate with strong organisational and decision-making skills
Preferred Qualifications
24. ILM Level 4 or equivalent in Leadership & Management
25. IOSH or equivalent health and safety certification
26. CIOB Building Safety Management
What we offer
27. 25 days annual leave plus bank holidays
28. Private medical care
29. Annual Mears Fun Day – a company-wide thank you event
30. Paid Volunteering Leave to support causes you care about
31. Mears Rewards – staff perks including discounts on groceries, holidays, eye tests, and more
32. Share Save scheme and family-friendly policies
33. This is your opportunity to take a lead role in a dynamic, purpose-driven team.
Join Mears and help us deliver repairs that really make a difference.
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.