Rowe Veterinary Group, Bradley Stoke, Bristol, South West
Rowe Veterinary Group is seeking 3 dedicated individuals to join us as Receptionists at our busy Bradley Stoke veterinary hospital. As a valued member of the reception team, you will be the first point of contact for pets and their owners. The ideal candidate will be professional, efficient, and possess a welcoming and sympathetic manner. Excellent customer service skills, proficient IT knowledge, the ability to remain calm under pressure, and a love of animals are essential.
* Greeting clients and their pets in a professional and courteous manner
* Booking, cancelling, and changing appointments
* Handling queries via phone, email, and face-to-face promptly and professionally
* Advising clients on preventative healthcare products, promoting Pet Healthcare Plans and pet insurance
* Dispensing medications and prescriptions
* Processing payments, cashing up, and performing general admin and reception duties
More about us
Rowe Vet Group (part of IVC Evidensia) is based in the South West, with branches in Thornbury, Yate, Winterbourne, and a 24-hour hospital in Bradley Stoke. We pride ourselves on clinical excellence and providing compassionate, patient-appropriate care. You will join a well-established team of over 30 Veterinary Surgeons, experienced nursing staff, and a supportive team.
The rota
We are looking for three fantastic people to join our team. Please specify which rota pattern you are applying for in your application from the options below:
* Rota 1: 20 hours – Monday, Wednesday, Thursday, Friday 4 pm – 8 pm; Tuesday off; 2 Saturdays 8 am – 5 pm; Sunday off.
* Rota 2: [Details to be provided]
* Rota 3: [Details to be provided]
Benefits
In addition to a competitive salary, benefits include:
* 6.6 weeks annual leave
* Additional leave for your birthday
* Enhanced family-friendly policies (maternity, paternity, adoption, shared parental, and surrogacy pay)
* Cycle to work scheme
* Employee wellbeing initiatives
* Non-accidental injury support
* Learning and development via IVC Evidensia Academy
* Pawsome Benefits discount platform
* Discounted staff pet care
Contact
Rowe Veterinary Group, Bradley Stoke
Bradley House, Ferndene, Bradley Stoke, Bristol, BS32 9DT, United Kingdom
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