As a Housekeeping Attendant, you will play a key part in providing an exceptional welcome to our guests, ensuring they are looked after and attended to in a timely and professional manner. You will clean guest bedrooms and bathrooms, ensure linen is laundered, and amenities are replenished. You must fully comply with all regulations related to Health & Safety, Food Handling, Fire Procedures, and COSHH, upholding the hotel's reputation for excellent customer service. Your role is crucial in ensuring guests have a first-class, enjoyable, and comfortable stay.
Key responsibilities include:
1. Attention to detail: A keen eye for detail is essential to ensure that guest rooms and common areas are clean, tidy, and well-maintained.
2. Time management skills: Ability to manage time effectively to complete cleaning within designated timeframes.
3. Communication skills: Effectively communicate with hotel staff and guests, including responding to guest requests and inquiries.
4. Passion for cleanliness and guest experience: A love for cleaning and a passion for providing an exceptional guest experience, aligned with our brand standards.
About Aimbridge Hospitality EMEA:
We are a division of the global Aimbridge Hospitality brand, passionate about connecting great people to great experiences in exciting destinations. We work with brands such as Hilton, IHG, Accor, Marriott, and more. Our diverse team and 'people first' approach make the Aimbridge experience unique.
About Staybridge Suites Birmingham:
Part of IHG Hotels & Resorts, offering 179 modern serviced apartments with fully fitted kitchens, comfortable living areas, and contemporary amenities. Located in the heart of Birmingham, it provides a home away from home with flexible, comfortable, and exceptional service.
Join our inclusive team and enjoy industry-leading benefits such as training, hotel discounts, financial wellbeing support, employee assistance programs, incentives, flexible working, paid breaks, competitive salary, gym access, and free staff parking.
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