Customer Services Assistant | Tamar Bridge, Plymouth | Part Time | £16,595 – 17,688 per annum, based on a 24-hour week Tamar Bridge and Torpoint Ferry Joint Committee (TBTF) seek to appoint a Customer Services Assistant to join the team at the Tamar Bridge. This is an exciting opportunity for a confident individual with good communication skills, with the ability to prioritise varying workloads in a dynamic environment, to provide excellent customer service support. Are you the right person for the job? In the first instance, you must be able to demonstrate: NVQ level 3 in Customer Service or equivalent, or relevant experience Good levels of literacy and numeracy Interpersonal skills dealing with customers, suppliers and colleagues Excellent communication skills Exceptional customer service skills Ability to multi-task, organise and prioritise varying workloads Ability to write clear and accurate reports, letters to customers and other correspondence Experience of: Working in a customer service environment Maintaining/developing systems for record keeping/filing, both electronically and paper-based Processing and accounting for customer payments Handling cash Working with confidential and sensitive information What will your role look like? Ensuring high levels of customer service and support are available to our TamarTag electronic tolling scheme and its 58,000 registered account holders Setting up of n...