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Receptionist

Wellingborough
Permanent
RML Group Ltd
Receptionist
Posted: 6h ago
Offer description

We are looking for a professional, friendly, and highly organised Receptionist to join our team. As the first point of contact for visitors, clients, and callers, you will play a key role in creating a positive and welcoming environment while ensuring the smooth day-to-day running of the front desk and office operations.

Key Responsibilities

Front Desk & Visitor Experience

Welcome visitors in a warm and professional manner, directing them appropriately
Prepare refreshments for guests as required
Maintain visitor logs and manage access passes/cards
Keep the reception area clean, organised, and presentable at all times
Communication & Enquiries

Answer and direct incoming calls efficiently
Manage shared inboxes (including Info@), responding or redirecting queries promptly
Mail & Deliveries

Handle incoming and outgoing post, courier bookings, and special deliveries
Administrative Support

Provide general admin support (filing, scanning, printing, data entry, etc.)
Assist with NDA management and ad hoc tasks for senior management
Upload staff timesheets as required
Support internal departments with administrative needs
Coordinate meeting room bookings, including setup and catering
Assist with event coordination and logistics
Maintain staff intranet updates, noticeboards, and service records
Office & Facilities

Monitor and order stationery and office supplies
Maintain kitchen and breakout areas with stocked refreshments
Support office management tasks and supply coordination
Manage corporate workwear and stock areas
Travel & Logistics

Arrange travel, accommodation, and logistics for training sessions, events, and track days
Essential Skills & Experience

Strong communication skills, both written and verbal
Professional, approachable, and customer-focused attitude
Excellent organisational and multitasking abilities
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to work independently and collaboratively
High attention to detail and commitment to quality
Proactive, with the ability to prioritise and work under pressure
Desirable

Previous experience in a receptionist, front desk, or customer service role

What We Offer

A friendly and supportive working environment
Opportunities to develop and grow within the business
A varied and engaging role at the heart of the organisation

Apply now to become the face of our organisation and make a lasting first impression every day.

REF-(Apply online only)

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