A well-established specialist insurance business with a strong reputation for technical expertise, innovation and disciplined risk management. The organisation is investing in technology, operations, security and solution design to support growth, improve efficiency and deliver greater value to the business. The culture is collaborative, inclusive and focused on empowering people to solve meaningful challenges and build long-term careers.
About the Role:
A leading specialist insurance business is seeking a Senior Full Stack Quality Engineer to support the delivery of high-quality software products across a key technology function. This is a hands‑on techno‑functional role, suited to someone with strong Agile testing experience who can lead testing activity within a product team, support automation, improve quality practices and work closely with business, technology and offshore testing teams. The role will play an important part in ensuring releases are robust, well‑tested and aligned to business requirements.
Responsibilities:
* Act as a quality advocate within the product team, working closely with Agile team members including delivery leads, developers, offshore testers, product owners and business analysts.
* Work with engineering delivery leadership on day‑to‑day testing activity and support a shift‑left testing approach where possible.
* Participate in all stages of the Agile software development lifecycle, including sprint planning, daily scrums, sprint reviews, retrospectives, backlog refinement and test planning.
* Support production incidents and service requests by monitoring systems, fulfilling requests, coordinating with internal and external teams, documenting processes and supporting continuous improvement.
* Collaborate with quality engineering leadership to improve testing practices and establish frameworks for tracking quality metrics such as test coverage, automation coverage, defect density and defect leakage.
* Work closely with offshore test partners on day‑to‑day testing activity, providing guidance and supporting skill development where required.
* Quickly understand critical business processes within the assigned area and help build an internal knowledge repository.
* Design, develop and execute manual and automated test cases covering functional, integration and regression testing scenarios.
* Create, maintain and enhance test automation scripts using UI automation tools such as Katalon Studio.
* Collaborate with automation specialists to implement automation best practice and ensure alignment with the latest tooling features.
* Work with engineering delivery leads to identify opportunities to introduce in‑sprint automation within the testing lifecycle.
* Conduct root cause analysis for defects and work with development teams to ensure timely resolution.
* Support business users with acceptance testing where required and facilitate demos during the sprint lifecycle.
* Collaborate with DevOps teams to resolve environment and deployment issues.
* Adapt quickly to the assigned product team and ways of working.
* Establish a knowledge transition plan by working closely with key product stakeholders.
* Demonstrate effective collaboration with product, engineering, business analysis and offshore partner teams.
Qualifications:
* Strong experience working within Scrum teams, specialising in both manual testing and test automation.
* Previous experience as a Senior Quality Engineer or similar.
* Strong experience with Pega, including scenario testing.
* Experience with test automation tools, ideally Katalon Professional or Expert certification.
* Experience working with DevOps pipelines, CI/CD and Azure Test Plans.
* Strong analytical thinking and problem‑solving skills.
* Excellent communication and collaboration skills.
* Ability to operate effectively in high‑pressure environments.
* High proficiency in written and spoken English.
* Comfortable working in a hybrid environment, with three days per week in a central London office and two days remote.
Preferred Skills:
* Strong understanding of the London Market insurance environment.
* London Market Insurance qualifications, such as LM1 or LM2.
* Experience working within insurance technology, specialty insurance or complex regulated environments.
* Experience working with offshore testing teams or external testing partners.
* Experience improving test processes, quality metrics and automation coverage within Agile delivery teams.
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