Description Location: Gosport, Hampshire Salary: Grade 5 (£27,711 - £30,060) Contract: Full-time, Permanent Join us at Gosport Borough Council as an IT Network Support Assistant and be part of our journey as we develop our operational IT services ensuring robust, secure, and innovative digital delivery across the Council. We are looking for an individual with ICT experience and some network knowledge who can hit the ground running. Your Role Will Include: Developing knowledge of a range of cabling and connectivity. Learning to build, prepare and maintain equipment Installing PCs, laptops and desktop hardware and assist in on-boarding officers with laptops. Resolving network user issues and providing support for MS desktop operating systems. Developing and maintaining a database of all Council hardware and software Assist with monitoring the performance of the network and in planning capacity and server infrastructure. Developing a sound understanding of cyber threats and tools / techniques available to monitor and secure an IT environment. Undertaking and helping with various research and projects About You: You will bring a blend of leadership, technical knowledge, and collaborative skills, including NVQ L3 in IT with network experience An awareness / experience of IT infrastructure including cloud based technologies including Microsoft 365 and Azure together with an understanding of virtual technologies and their use. A logical mind with good problem solving and analytical skills. Good communication skills and an ability to build strong relationships with customers whilst recognising individual levels of IT literacy. Ability to work independently using initiative. A full UK driving licence and access to a vehicle for work purposes. What We Offer: A supportive and friendly team environment. Opportunities for learning and development. Flexible working arrangements. Local Government Pension Scheme. A role that supports delivery of all Council services and makes a visible impact. If you're passionate about the environment and customer service and ready to support vital council services, we’d love to hear from you. How to apply To make sure your application is above the rest, please review the “job profile” and “how to apply” to ensure your application matches the requirements of the role. Please ensure you fully read and follow the guidance so you can demonstrate how you meet the criteria under “who is the person” on the “job profile”. PLEASE DO NOT JUST SUBMIT A CV. Please ensure you refer to the “how to apply” document when you complete your application as there is information in there that you need to include and evidence in your application for this role. This is really important or you are likely not to be short listed. Email your submission to gbcrecruitment@gosport.gov.uk. Closing date for receipt of completed submissions 15 th June 2025. Interview date – 30 th June 2025. Job Profile How to Apply Application Form