Role: Client Services Manager
Location: Huddersfield (3 days on site, 2 days WFH)
Salary: £35,000 - £40,000
An exciting opportunity has opened for a dedicated Client Services Manager to join an innovative Commercial Partnerships team. In this role you will play a vital part in nurturing, growing and securing renewals for all clients.
The Company:
This company is on a mission to transform the acquisition, engagement and loyalty industry. Their attitude and approach are what sets them apart, fostering creativity, enjoyment and growth.
The Role:
As the Client Service Manager, you will be essential to the onboarding, delivery and ongoing management of a premium client portfolio.
Your responsibilities will include:
* Lead on key client relationships maintaining excellent communication
* Attending and presenting in client meetings
* Managing client requests and working with internal stakeholders
* Reviewing and analysing data reports
* Attending conferences and industry events
* Ensuring contractual obligations are fulfilled for clients
* Developing client growth strategies with the Head of Client Services and Commercial Partnerships Director
* Ensure compliance with company policies
Required Skills and Experience:
* A confident, proactive individual who is experienced, self-motivated, and able to deliver clear objectives
* They must have the skills to communicate effectively to both internal and external senior stakeholders
* Demonstrate previous experience in a client management role
What’s in it for you?
* 30 days holiday annual holiday (+ bank holidays)
* Interest-free travel loan for public transport season tickets
* Take two weeks to work from wherever you please
* Access to a 24-hour GP helpline, private prescription services, partial reimbursement for dental, optical, therapy and diagnosis costs, and more.
Apply now!
If you are a confident and proactive individual ready to play a pivotal part in managing a client portfolio, we’d love to hear from you.