Duties/Responsibilities
Location: Surbiton
Salary: up to £50,000 DOE
Working hours: 0900 to 1700 Monday to Friday
Benefits: 25 Days Holiday + BH, Flex Benefits (EMCOR UK discount scheme)
Security Clearance will be required post employment
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Job Purpose
1. Identify data requirements relating to business improvement
2. Support the Account team generating and analysing data and trend analysis across a cross selection of operational, performance and risk dashboards that produces intelligent action
3. Compare current and future state business situations in order to identify the changes required for business improvement.
4. Assess and document the drivers, costs, benefits and impacts of a proposed business change.
5. Analyse, validate, prioritise and document functional and non-functional requirements for business situations, using relevant data techniques.
6. The creation, programming, and presentation of MI (Management Information), KPI’s (Key Performance Indicators) and SLA’s (Service Level Agreements) reporting out to account lead, client and senior leadership and operational teams
7. Responsible for production and presentation of account performance and governance reports situat
8. Providing detailed reporting and analysis information and transfer knowledge to various areas of the business to aid decision making / improve performance. Interrogate and identify opportunities that can improve efficiency of account and business processes and associated projects Design and development of dashboards and associated reporting using visualisation tools such as Power BI, Tableau and Smartsheet. Assist in troubleshooting software application issues including Excel, Power BI and Smartsheet Assist on specialist projects to create data collation efficiencies, develop visualisation boards, and appropriate reporting to support continuous improvement activities Support in complex analytics application configuration to meet end user requirements while also configuring workflows, analyses, templates, reports, and other application controls. Respond to data and performance related queries from internal as well as external clients ensuring a high level of customer satisfaction
Account Specific
Design and management of a common data environment (CDE) for the account in line with ODW (One Data World) requirements No Direct reports ions in order
Person Specification
You will be
9. Proven ability to provide a high standard of support in operational reporting principles, including the ability to implement systems and processes and to proactively resolve problems
10. Act logically, analytically and objectively in a range of situations